Telephony pricesX3 CRM

Calling from X3 CRM.What every minute costs.

Calls to Germany, Austria and Switzerland use the included minutes of your package. For every other country, inbound calls and phone numbers, this list applies.

01Included in the package

The telephony add-on for Pro and Business.

Every telephony user adds minutes to your company's shared pool. Once the pool is used up, additional minutes are paid from your telephony credit.

  • Telephony per user€19 per user and monthOn top of X3 CRM Pro or Business.
  • Included minutesPro 250 min · Business 400 minPer telephony user and month, outbound to Germany, Austria and Switzerland, in the company's shared pool.
  • Additional minutesLandline €0.045 · Mobile DE and AT €0.075 · Mobile CH €0.250Per minute, once the included minutes are used up.
  • Local number DE, AT, CH€5 per monthOne local number is included with the add-on.
  • German mobile number€39 per monthA German mobile number for your company.
See the X3 CRM packages

02Outbound calls

Per minute, by country and network.

For Germany, Austria and Switzerland, the price shown is that of additional minutes. Every other country is charged at the list price from the first minute.

Per-minute prices for outbound calls to landlines and mobiles, by country
CountryLandlineper minuteMobileper minute
Germany, Austria, Switzerlandafter the included minutes
Germany€0.045€0.075
Austria€0.045€0.075
Switzerland€0.045€0.250
EU and EEA
Åland Islands€0.052€0.052
Belgium€0.085€0.046
Bulgaria€0.039€0.249
Croatia€0.036€0.112
Cyprus€0.245€0.198
Czechia€0.044€0.059
Denmark€0.029€0.067
Estonia€0.086€0.075
Finland€0.052€0.052
France€0.022€0.048
Greece€0.026€0.088
Hungary€0.018€0.075
Iceland€0.038€0.059
Ireland€0.057€0.112
Italy€0.020€0.053
Latvia€0.304€0.369
Liechtenstein€0.239€0.312
Lithuania€0.109€0.418
Luxembourg€0.020€0.039
Malta€0.296€0.668
Netherlands€0.022€0.029
Norway€0.035€0.091
Poland€0.038€0.085
Portugal€0.021€0.059
Romania€0.015€0.038
Slovakia€0.036€0.137
Slovenia€0.690€0.774
Spain€0.021€0.058
Sweden€0.022€0.084
Rest of Europe
Albania€0.347€0.855
Andorra€0.070€0.431
Faroe Islands€0.188€0.075
Gibraltar€0.104€0.419
Guernsey€0.019€0.377
Isle of Man€0.019€0.377
Jersey€0.019€0.036
Moldova€0.582€0.694
Monaco€0.267€0.744
North Macedonia€0.484€0.917
Russia€0.512€0.404
San Marino€0.402€0.402
Svalbard & Jan Mayen€0.035€0.035
Türkiye€0.083€0.339
UK€0.019€0.036
Ukraine€0.370€0.483
Vatican City€0.025€0.025
North and Central America, Caribbean
Anguilla€0.633€0.711
Antigua & Barbuda€0.656€0.577
Aruba€0.199€0.467
Bahamas€0.499€0.542
Barbados€0.657€0.549
Belize€0.416€0.576
Bermuda€0.070€0.070
British Virgin Islands€0.473€0.555
Canada€0.017€0.017
Caribbean Netherlands€1.364€0.283
Cayman Islands€0.398€0.490
Costa Rica€0.060€0.145
Curaçao€0.233€0.283
Dominica€0.477€0.692
Dominican Republic€0.136€0.227
El Salvador€0.324€0.342
Greenland€0.626€0.929
Grenada€0.466€0.648
Guadeloupe€0.085€0.450
Guatemala€0.388€0.316
Haiti€0.764€1.035
Honduras€0.394€0.407
Jamaica€0.507€0.551
Martinique€0.034€0.416
Mexico€0.019€0.056
Montserrat€0.835€0.835
Nicaragua€0.489€0.561
Panama€0.074€0.402
Puerto Rico€0.024€0.024
Sint Maarten€0.231€0.214
St Kitts & Nevis€0.393€0.446
St Lucia€0.569€0.842
St Pierre & Miquelon€1.083€1.083
St Vincent & the Grenadines€0.530€0.642
Trinidad & Tobago€0.343€0.400
Turks & Caicos Islands€0.486€0.797
US€0.017€0.017
US Virgin Islands€0.054€0.054
South America
Argentina€0.072€0.415
Bolivia€0.356€0.487
Brazil€0.037€0.078
Chile€0.056€0.088
Colombia€0.083€0.045
Ecuador€0.372€0.624
French Guiana€0.052€0.320
Guyana€0.418€0.443
Paraguay€0.109€0.171
Peru€0.195€0.088
Suriname€0.628€0.667
Uruguay€0.123€0.383
Venezuela€0.081€0.205
Asia
Armenia€0.403€0.486
Bangladesh€0.071€0.071
Bhutan€0.221€0.221
Brunei€0.420€0.420
Cambodia€0.132€0.156
China€0.381€0.404
Georgia€0.431€0.557
Hong Kong€0.049€0.065
India€0.083€0.059
Indonesia€0.127€0.126
Japan€0.088€0.218
Kazakhstan€0.374€0.592
Kyrgyzstan€0.428€0.454
Laos€0.159€0.159
Macao€1.039€1.039
Malaysia€0.066€0.095
Mongolia€0.063€0.063
Myanmar€0.430€0.430
Nepal€0.351€0.363
Pakistan€0.183€0.212
Philippines€0.244€0.346
Singapore€0.050€0.068
South Korea€0.065€0.062
Sri Lanka€0.415€0.340
Taiwan€0.141€0.234
Tajikistan€0.472€0.342
Thailand€0.118€0.118
Turkmenistan€0.490€0.490
Uzbekistan€0.234€0.232
Vietnam€0.230€0.210
Middle East
Bahrain€0.267€0.266
Iraq€0.499€0.545
Israel€0.078€0.220
Jordan€0.315€0.406
Kuwait€0.121€0.153
Lebanon€0.194€0.438
Oman€0.488€0.483
Palestine€0.501€0.506
Qatar€0.355€0.470
Saudi Arabia€0.205€0.368
United Arab Emirates€0.428€0.353
Yemen€0.312€0.403
Oceania
American Samoa€0.539€0.539
Australia€0.030€0.089
Fiji€0.595€0.596
French Polynesia€0.863€0.863
Guam€0.070€0.070
New Caledonia€0.648€0.648
New Zealand€0.036€0.099
Norfolk Island€5.774€5.774
Northern Mariana Islands€0.124€0.124
Samoa€2.747€2.747
Tonga€3.516€3.516
Africa
Algeria€0.137€2.161
Angola€0.957€0.742
Benin€0.768€0.714
Botswana€0.388€0.545
Burkina Faso€0.819€0.808
Cameroon€0.483€0.927
Cape Verde€0.472€0.680
Central African Republic€1.592€1.695
Congo - Brazzaville€1.059€1.492
Congo - Kinshasa€1.069€1.018
Côte d’Ivoire€0.897€0.854
Egypt€0.242€0.246
Equatorial Guinea€1.409€1.091
Eswatini€0.521€0.410
Ethiopia€0.587€0.577
Gabon€0.963€1.227
Ghana€0.579€0.626
Kenya€0.445€0.463
Lesotho€1.296€0.967
Liberia€0.811€0.875
Libya€0.730€0.689
Madagascar€1.406€1.172
Malawi€0.934€0.937
Mali€0.848€0.815
Mauritius€0.288€0.340
Mayotte€0.557€0.755
Morocco€0.625€1.265
Mozambique€0.528€0.597
Namibia€0.214€0.217
Niger€0.745€0.712
Nigeria€0.271€0.277
Réunion€0.557€0.755
Rwanda€0.654€0.651
Senegal€0.852€0.775
Seychelles€2.029€2.029
South Africa€0.556€0.441
South Sudan€1.076€0.985
Sudan€1.282€0.604
Tanzania€0.704€0.674
Togo€0.959€0.959
Uganda€0.762€0.749
Zambia€0.856€1.266
Zimbabwe€0.482€1.017
Other countries
Every country not listed here€5.774€5.774

03Phone numbers

Phone numbers and inbound calls.

A phone number costs a fixed amount per month. Inbound calls are charged per minute, depending on the country and the type of number.

Monthly price per phone number and per-minute price for inbound calls, by country and type of number
Countryper monthinbound per minute
Germany, Austria, Switzerland
GermanyLocal number€5.00package price€0.012
GermanyMobile number€39.00package price€0.012
AustriaLocal number€5.00package price€0.013
AustriaMobile number€8.20€0.013
AustriaNational number€1.20€0.013
AustriaToll-free number€29.50€0.400
SwitzerlandLocal number€5.00package price€0.012
SwitzerlandMobile number€13.80€0.012
EU and EEA
BelgiumMobile number€1.70€0.014
BelgiumToll-free number€29.50€0.694
CroatiaToll-free number€22.40€0.371
CzechiaMobile number€14.20€0.694
CzechiaNational number€1.80€0.013
CzechiaToll-free number€41.20€0.374
DenmarkMobile number€17.70€0.013
EstoniaLocal number€1.20€0.015
EstoniaMobile number€3.60€0.012
EstoniaNational number€1.20€0.015
EstoniaToll-free number€44.70€0.577
FinlandMobile number€7.80€0.013
FinlandToll-free number€47.10€0.419
FranceLocal number€1.60€0.012
FranceNational number€1.60€0.012
GreeceLocal number€1.20€0.013
HungaryMobile number€41.20€0.694
IrelandLocal number€2.20€0.012
ItalyMobile number€53.00€0.012
ItalyToll-free number€31.80€0.543
LithuaniaMobile number€4.80€0.694
LuxembourgLocal number€3.60€0.013
LuxembourgToll-free number€74.20€0.013
NetherlandsMobile number€9.10€0.012
PolandToll-free number€23.60€0.188
RomaniaLocal number€3.60€0.013
RomaniaNational number€3.60€0.013
RomaniaToll-free number€29.50€0.284
SlovakiaToll-free number€29.50€0.440
SwedenMobile number€5.30€0.694
Rest of Europe
UKLocal number€1.40€0.012
UKMobile number€3.00€0.012
UKNational number€1.40€0.012
UKToll-free number€3.20€0.094
North and Central America, Caribbean
BarbadosLocal number€31.80€0.045
CanadaLocal number€1.40€0.010
CanadaToll-free number€2.60€0.026
GrenadaLocal number€31.80€0.016
MexicoLocal number€7.40€0.012
MexicoMobile number€17.70€0.012
MexicoToll-free number€35.30€0.255
PanamaLocal number€9.50€0.013
Puerto RicoLocal number€3.90€0.013
USLocal number€1.40€0.010
USToll-free number€2.60€0.026
US Virgin IslandsLocal number€1.40€0.010
South America
ArgentinaLocal number€9.50€0.013
ArgentinaToll-free number€29.50€0.304
BrazilLocal number€5.00€0.012
ChileLocal number€8.30€0.013
ColombiaLocal number€20.60€0.112
ColombiaToll-free number€29.50€0.211
EcuadorLocal number€40.00€0.013
PeruToll-free number€158.80€0.469
Asia
GeorgiaLocal number€21.20€0.694
GeorgiaNational number€21.20€0.694
Hong KongToll-free number€33.70€0.084
IndonesiaToll-free number€33.70€0.507
JapanLocal number€5.60€0.012
JapanNational number€5.60€0.012
JapanToll-free number€29.50€0.219
MalaysiaLocal number€4.80€0.694
MalaysiaToll-free number€29.50€0.221
PhilippinesLocal number€21.00€0.393
PhilippinesMobile number€167.10€0.393
PhilippinesToll-free number€33.50€0.567
ThailandLocal number€29.50€0.013
ThailandMobile number€29.80€0.013
ThailandToll-free number€33.70€0.380
Middle East
IsraelLocal number€6.50€0.013
IsraelMobile number€17.70€0.042
IsraelNational number€6.50€0.013
IsraelToll-free number€25.90€0.159
Oceania
AustraliaLocal number€3.60€0.012
AustraliaMobile number€9.80€0.012
AustraliaToll-free number€23.60€0.059
New ZealandLocal number€3.80€0.012
New ZealandToll-free number€47.10€0.301
Africa
AlgeriaLocal number€38.90€0.264
BeninMobile number€31.80€0.208
NamibiaLocal number€38.90€0.453
NamibiaNational number€38.90€0.453
South AfricaMobile number€4.80€0.013
South AfricaNational number€1.80€0.013
UgandaLocal number€47.10€0.142
UgandaToll-free number€29.50€0.382

If a country is missing, our telephony provider currently offers no phone numbers there. You can still call it.

How the prices are set

  • They are based on the price list of our telephony service provider of 15 November 2026, converted at the European Central Bank reference rate of 13 November 2026 (€1 = 1.1052 US dollars).
  • Per-minute prices are rounded up to 0.1 cents, monthly prices to 10 cents.
  • For each country and network we show the price that applies to most number ranges. Individual networks, special numbers and premium services can cost more.
  • The prices apply to calls with a caller ID from the European Economic Area, for example from Germany or Austria.
  • When our provider changes its prices, we update this list.
  • Telephony is prepaid: additional minutes and extra phone numbers are paid from your organization's telephony credit. You top it up in X3 Konto with packs from €10 or automatically, and it is valid until used. When it is empty, outbound calls beyond the included minutes are blocked, inbound calls still ring.
  • You pay inbound calls from the first minute. If a type of number has no inbound price of its own, the country's local number price applies.
  • If a number abroad cannot be told apart as fixed line or mobile, the mobile price applies. Countries that are not on the list cost the price under “Other countries”.

All prices are net, for businesses only (B2B). good vibes GmbH is not registered for Swiss VAT, so no VAT is charged. EU businesses book with their VAT ID (reverse charge).